Markets, Organizations & People

This research area includes the domains of sustainable market transformation, digitization and emerging technologies, ambidexterity and innovation, modularization, circular supply chains and supply chain collaboration, ecosystems, systems thinking, value chains, organizational flexibility, consumer psychology and behavior, diversity equity and inclusivity, law & ethics, moral dilemmas & courage, resilience, and work-life balance. The overall goal is to create the ability to deal with drastic changes and wicked problems that make ‘business as usual’ no longer an option.

Focus

In this area we focus on how markets are governed now that ‘collaboration’ is much more needed than ‘competition’; how organizations need to change to create value together with the ‘extended enterprise’ in a sustainable way; and how to ensure that organizations and systems become truly people centered.

We investigate how existing business models can be transformed into local business networks, how innovations can create value consistent with ESG-practices, how organizations can enhance their resiliency contributing to thriving communities and natural environments, how data-driven decision making can improve effectiveness, how hybrid working affects employee satisfaction, and how new labor relations can legally be supported.

Examples of relevant challenges

• How to enhance resilience and sustainability in a strategic way?
• How can governance structures for external collaborations be designed?
• How can emerging technologies be employed in appropriate ways, how can contemporary IT-systems that support the business be implemented?
• How can silo-thinking be transformed into systems-thinking?
• How can we attract and engage the workforce?

The research output below showcases how we contribute to advancing understanding and develop effective solutions for global challenges. Through these publications we aim to enable organizations to deal with drastic changes and complex problems that make ‘business as usual’ no longer an option.

Key publications

• Ahmadi, T., & Rahmani, N. (2023). How to develop standardized work for business processes in the transactional office environment. Total Quality Management & Business Excellence, 34(13-14), 1719-1732. https://doi.org/10.1080/14783363.2023.2203377
• Ahmadi, T., & Rhee, B. van der. (2023). Multiobjective Line Balancing Game: Collaboration and Peer Evaluation. INFORMS Transactions on Education, 23(3), 179-195. https://doi.org/10.1287/ited.2022.0277
• Ahmadi, T., Veen, J. A. A. van der, Venugopal, V., & Kamran, M.A. (2024). Conditions for viable horizontal collaborative transport: insights from a stylized model. International Journal of Industrial and Systems Engineering, Accepted for publication.
• Argyrou, A., Chevrollier, N., & Nijhof, A. (2023) The versatile role of sustainable market entrepreneurs in market transformation: an intervention framework for institutional change. Business Strategy and the Environment, 32(1), 259-273. https://doi.org/10.1002/bse.3128
• Azila-Gbettor, E. M., Blomme, R. J., Honyenuga, B. Q. & Kil, A. (2023). Antecedents of psychological ownership among family hotel employees. Journal of Family Business Management, 13(4), 1049-1067. https://doi.org/10.1108/JFBM-06-2022-0079
• Beninger, S., & Francis, J. N. (2022). Resources for business resilience in a COVID-19 world: A community-centric approach. Business Horizons, 65(2), 227-238. https://www.sciencedirect.com/
• Bergs, Y., Peters, P., Lub, X. D., & Blomme, R. J. (2023). Online identity work dynamics of Instagram micro-influencers: an extreme case approach. Frontiers in psychology, 14, 1306248.  https://www.frontiersin.org/
• Brinker, J. S. M. den, Kooij, T. A. M., Engen, M. L. van, Peters, P., Van der Klink, J. J. L. (2022). How fathers’ values matter for work–family decisions and partner support: a capability approach. Community, Work & Family, 1-21. https://doi.org/10.1080/13668803.2022.2157248
• Chappin, E. & Blomme, R. J. (2022). Emergent Behaviour in the Energy Transition. Delft: Technical University Delft. ISBN: 978-94-6366-580-3. https://topsectorenergie.nl/documents/
• Chevrollier, N., Argyrou, A., Ainiwaer, N., & Nijhof, A. (2023). On the encroachment of sustainable value propositions: Business model innovation for impact. Journal of Cleaner Production, 382, 135341. https://doi.org/10.1016/j.jclepro.2022.135341
• Chevrollier, N., Lieshout, J. W. F. C. van, Argyrou, A., & Amelink, J. (2023). Carbon emission reduction: Understanding the micro‐foundations of dynamic capabilities in companies with a strategic orientation for sustainability performance. Business Strategy and the Environment, bse.3513. https://doi.org/10.1002/bse.3513
• Coun, M. J., Ruiter, M., de & Peters, P. (2023). At your service: supportiveness of servant leadership, communication frequency and communication channel fostering job satisfaction across generations. Frontiers in Psychology, 14, 1183203. https://doi.org/10.3389/fpsyg.2023.1183203 
• Dishon-Berkovits, M., Bakker, A. B., & Peters, P. (2024). Playful work design, engagement and performance: the moderating roles of boredom and conscientiousness. The International Journal of Human Resource Management, 35(2), 256-283. https://www.tandfonline.com/doi/full/10.1080/09585192.2023.2227920
• Edelbroek, R., Peters, P., & Blomme, R. J. (2023). Leading innovation in an inter-organizational team together: The moderating role of shared leadership behavior in the transitioning between different phases of the open innovation process. European Journal of Management Studies, 28(2), 91-114. https://www.emerald.com/insight/2183-4172.htm. 
• Huismans, J., Nijenhuis, J. W. & Sirchenko, A. (2022). A mixture of ordered probit models with endogenous assignment to two latent classes. The Stata Journal, 22(3), 1—40. https://doi.org/10.1177/1536867X221124516
• Khadir, Y. & Smit, T. (2024). A room with a view: How is knowledge generated and exchanged to convey the value of innovation to its makers? Proceedings of the 19th International Forum of Knowledge Asset Dynamics conference – IFKAD 2024, Madrid, Spain [accepted] https://www.ifkad.org/
• Koning, I.; Veen, J. A. A. van der; Lambooy, T.; Ochquee, P.; Stekelenburg, A. & van Hattum, B. (2023). De Rol van Recht en handhaving bij de Verduurzaming van Logistieke Ketens. Boom criminologie, Den Haag. https://www.handhavingengedrag.nl/onderzoeken/ 
• Nijhof, A., Wins, A., Argyrou, A., & Chevrollier, N. (2022). Sustainable market transformation: A refined framework for analyzing causal loops in transitions to sustainability. Environmental Innovation and Societal Transitions, 42, 352–361. https://doi.org/10.1016/j.eist.2022.01.010
• Sluis, L. E. C. van der & Barkhuizen, E. N. (2023). Meaning in Motion: Evolving images of talent in organisations in a disruptive world, SA Journal of Industrial Psychology 49, a2099 (November) https://doi.org/10.4102/sajip.v49i0.2099.
• Sluis, L. E. C. van der (2023). Succespatronen. Hoe organisaties grenzen verleggen. Alphen a/d Rijn: Vakmedianet. ISBN 9789462158047 https://www.managementboek.nl/boek/ 
• Solaimani, S., Eck, T. van, Kievit, H., & Koelemeijer, K. (2022). An exploration of the applicability of Lean Startup in small non-digital firms: an effectuation perspective. International Journal of Entrepreneurial Behavior & Research, 28(9), 198-218. https://www.emerald.com/insight/
• Solaimani, S., & Veen, J. A. A. van der (2022). Open supply chain innovation: an extended view on supply chain collaboration. Supply Chain Management: An International Journal, 27(5), 597-610. https://doi.org/10.1108/SCM-09-2020-0433
• Veen, J. A. A. van der (2024). Supply Chain Collaboration: Turning the theory into a reality for Dutch organizations. Societal Impacts, 3, 100027 .https://www.sciencedirect.com/science/article/pii/S2949697723000279  .
• Wang, Q., Cui, F., Zhang, R., Chen, L., Yuan, J., Sun, X., & Yu, B. (2023). Designing smart legging for posture monitoring based on textile sensing networks. International Journal of Human-computer Interaction, 1–19. https://doi.org/10.1080/10447318.2023.2261704
• Zhang. J., Gorp van D., Kievit. H. (2023). Digital technology and national entrepreneurship: An ecosystem perspective. The Journal of Technology Transfer, 48, 1077–1105.  https://doi.org/10.1007/s10961-022-09934-0
• Zhang, N., Yu, B., Hu, J., Li, M., & An, P. (2024). I’m Not Upset–I get it: Effects of co-workers’ stress cues on help-seekers’ social diction and empathy in telecommuting. International Journal of Human-computer Studies, 103218. https://doi.org/10.1016/j.ijhcs.2024.103218

In this Research Collaboration Area, we collaborate with various organizations and institutions to enhance the practical relevance of our research.

European Cooperation in Science and Technology program

Dr. Taher Ahmadi participated as the secondary proposer in a research network program known as the European Cooperation in Science and Technology (COST Action) program. In 2024 this program has been funded for four years. The funding a COST Action receives covers the expenses of networking activities.

Spanish Ministry of Science and Innovation

Dr. Stefanie Beninger is a research team member of the Spanish Ministry of Science and Innovation’s (Agencia Estatal de Investigación) research project, “Equipping Consumers Against Manipulative Practices of Companies Towards Consumer Well-being” (PID2022-140723OA-I00; ongoing 2023-2026), together with researchers from IE Business School, IE University.

Politecnico di Milano

Starting with a visiting professorship on global sourcing, ecosystem and innovation related topics Prof. Dr. Désirée van Gorp has enhanced the collaboration between Nyenrode and the Graduate School of Management of Politecnico di Milano, Italy in global immersion programs and an exchange program for the Nyenrode MSc students following the global track.

Wildlife Forensic Academy

Prof. Dr. Désirée van Gorp has developed an executive Design Thinking Leadership (DTL) program that is run at the Wildlife Forensic Academy (WFA). The participation fee of the participants enables the training of African rangers at the WFA. The pilot took place in November 2023. The financial returns of this program enabled the training of 30 African rangers. The next DTL program will take place in November 2024. Furthermore, a multidisciplinary masterclass for BSc students has been developed during which business, law, forensic and medical students emerge in a two-week program during which they will learn how to solve wicked problems related to conservation. Nyenrode MSc students following the global track will be going to the WFA in South Africa for their global immersion program during which innovation in conservation will be taken as an example of how technology can be a game changer for innovation in conservation.

Evofenedex

Evofenedex a Dutch association of some 10,000 firms in Logistics and International trade has sponsored the chair of Supply Chain Management at Nyenrode for nine years. Chairholder was Jack van der Veen. Still there are frequent contacts, and Jack serves on the ‘evofenedex Council for Logistics Knowledge’ and regularly writes columns and blogs for evofenedex magazines.

BLMC

Together with BLMC, a Dutch firm for supply chain interim management and consultancy, Jack van der Veen publishes the bi-annual Dutch National Supply Chain Monitor reporting on the level of adoption of Supply Chain Collaboration by Dutch located firms.

Impact cases showcase the impact our faculty and its research has on society, the business world, and our students.

Impact cases represent a portfolio of research around a central theme. Here you'l find the impact cases that serves the research area Markets, Organizations & People. For all Impact Cases, please visit www.nyenrode.nl/impact.